Privacy Policy
Effective date: November 4, 2026
This Privacy Policy explains how LeadGrid Holdings LLC ("we," "us"), which operates phxpoolmedic.com ("PHX Pool Medic"), collects and uses information. PHX Pool Medic is a free referral service that connects homeowners with independent local contractors. We are not a contractor and do not perform any work.
Information we collect
- Information you give us: name, phone number, ZIP code, and a description of your problem when you use our form or call us.
- Call information: when you call a number shown on this site, our call-tracking provider may log your phone number, call time, call duration, and the page you called from.
- Technical information: basic server logs (IP address, browser type, pages requested) kept by our hosting provider.
Call recording
Calls to and from the phone numbers on this site may be recorded and monitored for quality assurance, training, and to confirm that a referral was made. If you do not want your call recorded, please use the contact form instead.
How we use information
- To connect you with an independent contractor who serves your area, and to share your contact details and problem description with that contractor so they can reach you.
- To measure which pages and phone numbers produce calls.
- To prevent spam and abuse.
We do not sell your personal information. We share it only with the contractor we connect you with, with service providers who help us run the site and phone system (for example, hosting and call tracking), and when required by law.
Text messages
If you agree to be contacted by text, you can reply STOP at any time to opt out. Message and data rates may apply.
Cookies and analytics
This site does not use advertising cookies.
Data retention
We keep referral records for as long as needed to operate the service and meet legal or accounting obligations, then delete them.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Your choices
You may ask us to access or delete the information we hold about you through the contact form.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact
LeadGrid Holdings LLC · Contact: contact form